For ProSe Docs™ Basic support, include the page you were using and any PayPal order ID or capture ID from your receipt if the issue involves access recovery.
Contact
Phone: 615-506-9207
Email: support@thirdi-solutions.com
Purchase Recovery
Open Buyer Access, enter the PayPal order ID or capture ID, and click Re-check Access.
Optional Online Services
Online document services require website sign-in, selected service, payment before work begins, ticket/reference number, customer review, and approval before final release. Web sessions may time out when idle. Basic access remains separate.